Frequently Asked Questions

What is Review Agent?

Think of us as your personal writing assistant for customer reviews. We read what your customers say, understand how they feel, and write responses that sound exactly like you – just way faster.

Whether someone's raving about your breakfast or complaining about slow WiFi, we help you respond thoughtfully across Google, TripAdvisor, Booking.com, and everywhere else your customers leave reviews.

How do I get started with Review Agent?

Super easy! Sign up for a free trial, tell us how you like to talk to customers (friendly? professional? somewhere in between?), and start crafting responses that make your guests smile.

The whole setup takes about 5 minutes: create your account, connect Google or TripAdvisor, set your voice preferences, and you're ready to turn reviews into conversations.

Is there a free trial available?

Absolutely! Try everything for free – no credit card needed, no sneaky auto-charges. We're confident you'll love how much time (and stress) we save you.

Test drive all our features: generate responses, connect your platforms, try different voices. Take as long as you need to see if we're a good fit.

How does AI-powered review response generation work?

Like having a really smart assistant who never gets writer's block! You paste in a review, and we instantly understand the mood, main points, and what kind of response would work best.

We give you 3 different response options – maybe one's more formal, one's friendlier, one focuses on specific issues. Pick your favorite, edit if you want, and you're done. Usually takes less time than reading the review twice.

Can I customize the AI responses?

Totally! We learn your style – are you the "Thanks so much!" type or more of a "We appreciate your feedback" business? Casual or formal? We adapt to you.

Set your preferences once (friendly, professional, somewhere in between) and we'll remember. You can always edit responses before sending, but most people find our suggestions hit the mark right away.

What insights can I get about my reviews?

We spot patterns you might miss – like "everyone loves your coffee but hates the parking" or "guests are happier in summer than winter." Simple charts, no confusing data dumps.

See which platforms bring your happiest customers, track how sentiment changes over time, and get a clear picture of what's working (and what isn't) across all your review sites.

Which review platforms does Review Agent support?

Review Agent integrates with major review platforms including Google Reviews, TripAdvisor, Booking.com, HolidayCheck, and Expedia to provide comprehensive review management across all channels.

We support all major review platforms used by hospitality and service businesses, including Google Reviews, TripAdvisor, Booking.com, HolidayCheck, Expedia, and more. This multi-platform approach ensures you can manage all your online reviews from a single dashboard.

How do I connect my review platforms?

Connecting review platforms is straightforward through our secure integration system that uses official APIs and authenticated connections to access your review data.

Platform connection is handled through secure API integrations. Simply authorize Review Agent to access your accounts on each platform through their official authentication systems. We use secure, read-only access to fetch reviews and post responses.

Are there any limitations on review volume?

Review Agent can handle high-volume review processing with scalable plans designed to accommodate businesses of all sizes, from small establishments to large enterprise operations.

Our platform is designed to scale with your business needs. We offer different plans based on review volume and can accommodate everything from small businesses with dozens of reviews to large enterprises managing thousands of reviews monthly.

How much does Review Agent cost?

Review Agent offers flexible pricing plans based on your business needs and review volume, with options for small businesses to large enterprises, including a free trial.

We offer tiered pricing plans designed to fit different business sizes and needs. Pricing is based on factors like review volume, number of connected platforms, and advanced features. Contact our team for detailed pricing information tailored to your specific requirements.

What support options are available?

Review Agent provides comprehensive support including email support, documentation, video tutorials, and dedicated account management for enterprise customers.

We offer multiple support channels including email support, comprehensive documentation, video tutorials, and for enterprise customers, dedicated account management. Our support team is knowledgeable about both the platform and review management best practices.

Is Review Agent suitable for small businesses?

Yes, Review Agent is designed for businesses of all sizes. Small businesses benefit from automated response generation that saves time while maintaining professional customer communication standards.

Absolutely! Review Agent is specifically designed to help small businesses compete with larger competitors by automating time-consuming review management tasks. Small businesses often see the biggest time savings and efficiency improvements from our AI-powered responses.